Privacy Policy
Last updated: 22/10/2026
Who we are
CI Ireland is the trading name of Intercambio Study Travel Limited, a company registered in Ireland (CRO 584564), with its office in Dublin. We are the controller of the personal data you send us through this website.
What we collect
- Contact details you type into our forms: name, email, phone or WhatsApp number and country of residence or visa situation.
- Your answers to the profile questionnaire, such as your current situation, goals, English level, education, area of interest, preferred start date, budget range and preferred contact time.
- For Juniors enquiries: the name and contact details of the parent or guardian, the student's age and the program of interest.
- How you found us: the campaign parameters in the link you used (for example utm_source), the page where you arrived, the website that sent you and, if you answer it, how you heard about CI.
- Technical data stored with your form: IP address and browser type, used to protect the forms against abuse.
Why we use it
- To reply to your enquiry and give you guidance about studying in Ireland or about the Juniors programs, which are steps you ask us to take before any agreement with us.
- To understand which channels and campaigns bring enquiries, so we can improve our communication. This is our legitimate interest, and it only uses the information listed under "How you found us".
- To measure visits and advertising with cookies, only if you accept them in the cookie banner. You can change your choice at any time in "Cookie settings" at the bottom of the page.
Who receives it
- Our team in Dublin, through our customer management system and by email.
- Service providers that work on our behalf, such as website hosting and email delivery, under data processing terms.
- Google (Tag Manager, Analytics and Ads), only if you accept cookies.
- A college or program provider, only when you decide to apply and we send your application on your behalf.
We do not sell your personal data. When a provider processes data outside the European Economic Area, we rely on the safeguards recognised by the GDPR, such as the standard data protection clauses adopted by the European Commission.
How long we keep it
We keep enquiry details while we are in contact with you and for up to 24 months after our last contact. If you become a student, your record follows the retention periods that apply to student records.
Cookies and similar storage
- Necessary: a session cookie and a security token that make the forms work, and a cookie that remembers your language.
- Your cookie choice, kept in your browser for 6 months so we do not ask again before that.
- Only if you accept: Google Tag Manager, Google Analytics and Google Ads cookies, and a record of how you first found us (kept in your browser for up to 90 days) so a later enquiry is linked to the right campaign.
Your rights
You can ask us for a copy of your data, to correct it, to delete it, to restrict or object to its use and to receive it in a portable format. Where we rely on your consent, you can withdraw it at any time. You can also complain to the Data Protection Commission in Ireland (www.dataprotection.ie).
Contact
For any question or request about your data, contact us on WhatsApp or by phone on +353 83 083 7734.